In just a few decades, pure brick-and-mortar retail has gone from boomtown to ghost town. Meanwhile, eCommerce retail is growing at a lightning pace. In fact, according to a recent FitForCommerce study, sponsored by Radial, in 2017 online retail grew faster than it has since 2011. eCommerce represented 13 percent of total retail sales in 2017, and 49 percent of the overall growth.
What does it take to develop a successful digital commerce business and why is a sophisticated order management system (OMS) so critical to driving a successful unified commerce experience?
Download the report to learn how to develop the right strategy, build a high-performing team and select the right technologies to stay competitive. You’ll uncover:
- Key areas along the “From Idea to Doorstep” continuum
- Tactics used by companies doing digital commerce successfully
- How to adopt new omnichannel fulfillment options
- What to look for in an OMS