Many industry experts believe artificial intelligence (AI) is the key to the next-generation of customer service. This Talkdesk & Forrester report will help you understand the building blocks of a pragmatic approach to artificial intelligence so you can stay ahead of this transformational technology wave. You’ll learn:
- Why AI Will Fundamentally Transform Customer Service
- How to Use AI Pragmatically Throughout the Customer Service Journey
- How AI-Infused Onboarding Deepens Customer Engagement