The age of the customer: How companies transform their customer experience with Zendesk

January 21, 2020

“The customer is always right” is a phrase that Zendesk takes very seriously.… read more..
THE AI FOUNDATION FOR DIGITAL ENTERPRISE

September 20, 2019

A typical enterprise’s journey towards becoming digital involves investing in several different technologies… read more..
The AI Imperative

January 31, 2020

This whitepaper explores how machine learning can make your HR and finance ERP… read more..
The Art & Science of Subscriber Acquisition

February 1, 2018

Acquiring customers is a complex undertaking, involving numerous decisions related to various aspects… read more..
The Art and Science of Subscriber Acquisition

February 26, 2019

Acquiring customers is a complex undertaking, involving numerous decisions related to various aspects… read more..
The Art of the Perfect Sales Proposal

March 6, 2019

There’s a true art to creating a proposal that closes. Just as with… read more..
The Authoritative Guide to Voice of the Customer

November 19, 2018

In today’s era of immediacy, consumers are more demanding than ever. To keep… read more..
The Automated Enterprise eBook

June 11, 2019

The pace and scale of digital business innovation is increasing. Organizations are trying… read more..