In this October 2018 Forrester report, customer oriented companies are reevaluating their top priorities. Today with changing customer demands, it’s important for businesses to be able to plan continuously to ensure robust project management practices are in order to differentiate themselves from the competition and keep customers happy.
This new Forrester Report Highlights:
- Winning the customer battle through a better experience
- How holistic planning supports decentralized decision making
- Why agile planning requires teamwork, communication and adaptability
Are you planning strategically to support your customers and achieve business goals?