In this study commissioned by Adyen, Forrester Consulting set out to provide merchants with a framework to evaluate the impact of the Adyen payments platform on their organizations. Based on customer interviews, Forrester noted the benefits of implementing the Adyen payment platform, including:
  • 106% risk-adjusted ROI over 3 years and payback from their investment within 6 months
  • 70% improvements in productivity gained in managing a reduced number of payment partners and platforms
  • 50% efficiencies gained from accepting payments in new markets
  • 40% reduction in the number of transactions declined by improving authorization rates

Read on for the full report.