In today’s competitive retail landscape, can any retailer, big or small, afford customer disengagement? When, 80% of your company’s future revenue will come from just 20% of your existing customers, the answer is a resounding, no. But for modern retailers, the big question remains; how do I get customers back into my store?
The answer is, you know them inside and out. You invest in them like the profitability of your store depends on it – because it does.
In this guide, you’ll learn how to develop any retail business into an enterprise that deeply understands their customer.