Everything you need to know about identifying & combating churn
Churn is the enemy of every SaaS business. A customer who leaves before you have recouped your cost of acquisition is worse than not signing up a customer at all.
The fastest growing subscription businesses know this, and are focusing their efforts on developing strategies to combat churn.
In this eBook, you will learn:
- The difference between voluntary and involuntary churn
- Ways to calculate and quantify churn
- How to combat both voluntary and involuntary churn—now and over time
- Real-life tips and tricks from successful, seasoned SaaS leaders